How and where can I get help if I need it ?

First make sure you have read the documentation.
In most cases it is only a config error.

Then you can request help in the hlstats-community.org forum. But please use the search function first befor you start a new topic. Also explain as much as possible otherwise no one can help.

For more and quick information we a blog and twitter.

How are players tracked? Or, why is my name listed more than once ?

Players are tracked by Unique ID.

A player may have more than one name. On the Player Rankings pages, players are shown with the most recent name they used in the game. If you click on a player's name, the Player Details page will show you a list of all other names that this player uses, if any, under the Aliases section (if the player has not used any other names, the Aliases section will not be displayed).

Your name may be listed more than once if somebody else (with a different Unique ID) uses the same name.

You can use the Search function to find a player by name or Unique ID.

How is the "points" rating calculated ?

A new player has 1000 points. Every time you make a kill, you gain a certain amount of points depending on a) the victim's points rating, and b) the weapon you used. If you kill someone with a higher points rating than you, then you gain more points than if you kill someone with a lower points rating than you. Therefore, killing newbies will not get you as far as killing the #1 player. And if you kill someone with your knife, you gain more points than if you kill them with a rifle, for example.

When you are killed, you lose a certain amount of points, which again depends on the points rating of your killer and the weapon they used (you don't lose as many points for being killed by the #1 player with a rifle than you do for being killed by a low ranked player with a knife). This makes moving up the rankings easier, but makes staying in the top spots harder.

Specifically, the equations are:

Killer Points = Killer Points + (Victim Points / Killer Points)
                 × Weapon Modifier × 5
Victim Points = Victim Points - (Victim Points / Killer Points)
                 × Weapon Modifier × 5

Plus, the following point bonuses are available for completing objectives in some games:

Game	Player Action	PlyrPlyr Action	Team Action	World Action	Action	Player Reward	Team Reward
Counter-Strike: Global Offensive	No	No	Yes	No	All Counter-Terrorists eliminated	0	Terrorist +2
Counter-Strike: Global Offensive	No	No	Yes	No	All Terrorists eliminated	0	Counter-Terrorist +2
Counter-Strike: Global Offensive	Yes	No	No	No	Become the VIP	+1
Counter-Strike: Global Offensive	No	No	Yes	No	Counter-Terrorists defused the bomb	0	Counter-Terrorist +5
Counter-Strike: Global Offensive	No	No	Yes	No	Counter-Terrorists rescued all the hostages	0	Counter-Terrorist +10
Counter-Strike: Global Offensive	No	No	Yes	No	Counter-Terrorists rescued all the hostages	0	Counter-Terrorist +10
Counter-Strike: Global Offensive	Yes	No	No	No	Defuse the Bomb	+10
Counter-Strike: Global Offensive	No	Yes	No	No	Domination	+5
Counter-Strike: Global Offensive	Yes	No	No	No	Domination (4 kills)	+3
Counter-Strike: Global Offensive	Yes	No	No	No	Double Kill (2 kills)	+1
Counter-Strike: Global Offensive	Yes	No	No	No	Drop the Bomb	-2
Counter-Strike: Global Offensive	Yes	No	No	No	God Like (12+ kills)	+11
Counter-Strike: Global Offensive	Yes	No	No	No	Headshot	+1
Counter-Strike: Global Offensive	Yes	No	No	No	Kill a Hostage	-15	Counter-Terrorist +1
Counter-Strike: Global Offensive	No	Yes	No	No	Kill Assist	+2
Counter-Strike: Global Offensive	Yes	No	No	No	Killing Spree (9 kills)	+8
Counter-Strike: Global Offensive	Yes	No	No	No	Mega Kill (6 kills)	+5
Counter-Strike: Global Offensive	Yes	No	No	No	Monster Kill (10 kills)	+9
Counter-Strike: Global Offensive	Yes	No	No	No	Most valuable player	+10
Counter-Strike: Global Offensive	Yes	No	No	No	Ownage (7 kills)	+6
Counter-Strike: Global Offensive	Yes	No	No	No	Pick up the Bomb	+2
Counter-Strike: Global Offensive	Yes	No	No	No	Plant the Bomb	+10	Terrorist +2
Counter-Strike: Global Offensive	Yes	No	No	No	Rampage (5 kills)	+4
Counter-Strike: Global Offensive	Yes	No	No	No	Rescue a Hostage	+5	Counter-Terrorist +1
Counter-Strike: Global Offensive	No	Yes	No	No	Revenge	+3
Counter-Strike: Global Offensive	Yes	No	No	No	Round MVP	0
Counter-Strike: Global Offensive	No	No	Yes	No	Saved the Target	0	Counter-Terrorist +5
Counter-Strike: Global Offensive	Yes	No	No	No	Spawn with the Bomb	+2
Counter-Strike: Global Offensive	Yes	No	No	No	Start Defusing the Bomb With a Defuse Kit	0
Counter-Strike: Global Offensive	Yes	No	No	No	Start Defusing the Bomb Without a Defuse Kit	0
Counter-Strike: Global Offensive	No	No	Yes	No	Terrorists assassinated the VIP	0	Terrorist +6
Counter-Strike: Global Offensive	No	No	Yes	No	Terrorists bombed the target	0	Terrorist +5
Counter-Strike: Global Offensive	No	No	Yes	No	Terrorists bombed the target	0	Terrorist +5
Counter-Strike: Global Offensive	Yes	No	No	No	Touch a Hostage	0
Counter-Strike: Global Offensive	Yes	No	No	No	Triple Kill (3 kills)	+2
Counter-Strike: Global Offensive	Yes	No	No	No	Ultra Kill (8 kills)	+7
Counter-Strike: Global Offensive	Yes	No	No	No	Unstoppable (11 kills)	+10
Counter-Strike: Global Offensive	No	No	Yes	No	VIP escaped	0	Counter-Terrorist +10

Note The player who triggers an action may receive both the player reward and the team reward.

What are all the weapon points modifiers ?

Weapon points modifiers are used to determine how many points you should gain or lose when you make a kill or are killed by another player. Higher modifiers indicate that more points will be gained when killing with that weapon (and similarly, more points will be lost when being killed by that weapon). Modifiers generally range from 0.00 to 2.00.

Game	Weapon	Name	Points Modifier
Counter-Strike: Global Offensive	knife	Knife	2.00
Counter-Strike: Global Offensive	knife_t	Knife (T)	2.00
Counter-Strike: Global Offensive	inferno	Incendiary Grenade	1.80
Counter-Strike: Global Offensive	hegrenade	High Explosive Grenade	1.80
Counter-Strike: Global Offensive	p250	P250	1.50
Counter-Strike: Global Offensive	mac10	MAC-10	1.50
Counter-Strike: Global Offensive	fiveseven	FN Five-Seven	1.50
Counter-Strike: Global Offensive	elite	Dual Berretta Elites	1.40
Counter-Strike: Global Offensive	glock	Glock-18	1.40
Counter-Strike: Global Offensive	hkp2000	P2000	1.40
Counter-Strike: Global Offensive	mp9	MP9	1.40
Counter-Strike: Global Offensive	ump45	H&K UMP45	1.30
Counter-Strike: Global Offensive	bizon	PP-Bizon	1.30
Counter-Strike: Global Offensive	mag7	MAG-7	1.30
Counter-Strike: Global Offensive	mp7	MP7	1.30
Counter-Strike: Global Offensive	nova	Nova	1.30
Counter-Strike: Global Offensive	sawedoff	Sawed-Off	1.30
Counter-Strike: Global Offensive	tec9	Tec-9	1.20
Counter-Strike: Global Offensive	p90	FN P90	1.20
Counter-Strike: Global Offensive	deagle	Desert Eagle	1.20
Counter-Strike: Global Offensive	usp_silencer	USP (Schalldämpfer)	1.10
Counter-Strike: Global Offensive	sg556	SG 556	1.10
Counter-Strike: Global Offensive	galil	Galil	1.10
Counter-Strike: Global Offensive	USP_silencer_off	USP (ohne Schalldämpfer)	1.10
Counter-Strike: Global Offensive	xm1014	XM1014	1.10
Counter-Strike: Global Offensive	ssg08	SSG 08	1.10
Counter-Strike: Global Offensive	galilar	Galil AR	1.10
Counter-Strike: Global Offensive	famas	Famas	1.00
Counter-Strike: Global Offensive	m4a1_silencer	M4A4 (Schalldämpfer)	1.00
Counter-Strike: Global Offensive	taser	Zeus x27	1.00
Counter-Strike: Global Offensive	ak47	Kalashnikov AK-47	1.00
Counter-Strike: Global Offensive	aug	Steyr Aug	1.00
Counter-Strike: Global Offensive	awp	AWP	1.00
Counter-Strike: Global Offensive	m249	M249 PARA Light Machine Gun	1.00
Counter-Strike: Global Offensive	m4a1	M4A4	1.00
Counter-Strike: Global Offensive	negev	Negev	1.00
Counter-Strike: Global Offensive	sg553	SG 553	1.00
Counter-Strike: Global Offensive	g3sg1	H&K G3/SG1 Sniper Rifle	0.80
Counter-Strike: Global Offensive	scar20	Scar-20	0.80

How can I set my profile data ?

Player profile options can be configured by saying the appropriate SET command while you are playing on a participating game server. To say commands, push your chat key and type the command text.

Syntax: say /set option value.

Acceptable "options" are:

• realname
  Sets your Real Name as shown in your profile.
  Example:    /hls_set realname Joe Bloggs
• email
  Sets your E-mail Address as shown in your profile.
  Example:    /hls_set email joe@hotmail.com
• homepage
  Sets your Home Page as shown in your profile.
  Example:    /hls_set homepage http://www.geocities.com/joe/
• icq
  Sets your ICQ Number as shown in your profile.
  Example:    /hls_set icq 123456789
• myspace
  Sets your myspace page as shown in your profile.
  Example:    /hls_set myspace http://myspace.com/name
• facebook
  Sets your facebook page as shown in your profile.
  Example:    /hls_set facebook http://facebook/name
• jabber
  Sets your jabber ID as shown in your profile.
  Example:    /hls_set jabber ID
• steamprofile
  Sets your steamprofile URL as shown in your profile.
  Example:    /hls_set steamprofile URL

The server will respond with "SET command successful." If you get no response, it probably means you typed the command incorrectly.

Note These are not standard Half-Life console commands. If you type them in the console, Half-Life will give you an error.

My rank is embarrassing. How can I opt out?

Say /hls_hideranking while playing on a participating game server. This will toggle you between being visible on the Player Rankings and being invisible.

Note You will still be tracked and you can still view your Player Details page. Use the Search page to find yourself.

What are active players etc. ?

At the players overview you have multiple options to select which players are show and which not.
The default is to show only active and non BOT players. Which means a player is active if you use the player-activity.pl script and define the timeFrame in which a player is still active.
Everytime a player does something a flag is set to 1 and a timestamp is set. Then the player-activity.pl checks if the player has a activity within the given timeFrame. If not the player is set to in-active.
BOTs are recored if the IGNOREBOTS option is set to 0. This enables a additional option which displays those too. Otherwise no BOT is recorded or even shown.